One of the most important decisions you will make after the death of a loved one is when you decide on the funeral home you hire. This can take some time and research, but it is crucial that you realize that what matters most is the funeral home director. The right person can make a huge difference in the experience you have, so if you are searching for a funeral home in Schenectady, NY, here are some questions you have to ask the director.
What is Your Training?
Not everyone realizes that funeral home directors have to have the right amount of training. There are courses and certificates that they have to complete to be qualified to be a funeral home director. This is because it is a complex process and it does require specific skills and knowledge. Take the time to ask where the person got their training.
How Much Experience Do You Have?
Because making the necessary funerary arrangements is not a simple process, you want to have someone who has lots of experience helping you. Do not choose someone who is brand new into the industry, since they will not have the right contacts in the field, either. You can usually learn this information by looking at the funeral home’s website, but if you do not, ask the director.
Are You Easy to Reach?
When planning a funeral service, you may have questions and concerns, and you need to have someone helping you who is always available. The person you choose has to be someone who will return your calls quickly and who will go out of their way to answer all of your concerns. In a high-stress situation, like after a death, you want to be able to reach the person who is helping you.
Is a Meeting Possible?
You definitely want to meet the funeral home director in person before making a decision on the funeral home. Sometimes it all comes down to personality and whether you feel comfortable with a particular person. When going through such a difficult time, you need to feel at ease with the person who will be helping you and you will only know this if you take the time to meet them.
Take the time to ask all of these questions and anything else that you may wonder about. The right person will be someone with lots of experience, with the right training, and someone who will be ready to meet you and answer any other concerns you may have. Finding the right person is crucial when making funerary arrangements, so be sure to take your time. To get started, reach out to a Schenectady, NY funeral home like us at McVeigh Funeral Home, Inc. We have some of the best training people in the industry and we can help you make all of the necessary arrangements after the death of a loved one. Stop by our location at 208 N Allen St Albany, NY 12206 or give us a call at (518) 489-0188 to learn more.